Privacy Policy

When you use ZamBasi we collect:

• Your name, email address and phone number.
• Your bookings, travel dates and seat choices.
• Basic technical information such as your device type, browser and IP address.
• Messages you send us through the Support page.

• To create and manage your account.
• To process your bookings and send you tickets and reminders.
• To share the details needed to travel (name, phone) with the bus operator you booked with.
• To answer your support questions.
• To keep the platform safe and prevent fraud.
• To improve ZamBasi.

We share your booking details with the bus operator you chose, so they can carry you as a passenger.

We use trusted service providers to host our website, send emails, and process payments. They only see the information they need to do their job.

We do not sell your personal information to anyone.

We may share information if the law requires us to.

We keep your account and booking information for as long as your account is active, and for a reasonable time after that to meet legal and accounting requirements.

You can view and update your profile at any time from your account. You can also ask us to correct or delete your data. See the User Rights page for full details.

We use industry-standard security to protect your data, including encrypted connections and strict access controls. No system is 100% safe, but we take security seriously.

For any privacy question, please contact us through the Support page.